Please note that providing a valid Proof of Address (POA) is required for account verification in order to enable withdrawals. This is a mandatory compliance requirement. If you are unable to provide an acceptable POA document, we will not be able to complete the verification process or activate withdrawal functionality on your account.
Proof of Address (POA) documents include: UAE-issued documents dated within the last 3 months, which includes either a utility bill (water, electricity, gas, or landline), a bank statement, or a government-issued letter.